Privacy Policy
Last updated: December 2025
RidePro Technologies ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application.
1. Information We Collect
Personal Information:
- Phone number (for account creation and verification)
- Name and email address
- Payment information (processed securely via Paystack)
- Profile photo (optional)
Location Information:
- Real-time location during active rides
- Pickup and drop-off locations
- Location history for trip records
Device Information:
- Device type and operating system
- App version
- Push notification tokens
2. How We Use Your Information
- To provide and improve our ride-hailing services
- To connect you with drivers
- To process payments
- To send trip receipts and notifications
- To ensure safety and resolve disputes
- To comply with legal obligations
3. Information Sharing
We share your information with:
- Drivers: Your name, pickup location, and phone number (for trip coordination)
- Payment processors: Paystack for secure payment processing
- Service providers: Cloud hosting, analytics, and support services
- Legal authorities: When required by law or to protect safety
4. Data Security
We implement industry-standard security measures including:
- Encrypted data transmission (HTTPS/TLS)
- Secure data storage
- Access controls and authentication
- Regular security assessments
5. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your account and data
- Opt out of marketing communications
- Request data portability
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Trip history is retained for 3 years for legal and safety purposes. You may request deletion of your account at any time.
7. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.
8. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the app or via email.
9. Contact Us
For privacy-related questions or requests: